Other People’s Privacy

Nicholas Carr:

In the wake of Google’s revelation last week of a concerted, sophisticated cyber attack on many corporate networks, including its own Gmail service, Eric Schmidt’s recent comments about privacy become even more troubling. As you’ll recall, in a December 3 CNBC interview, Schmidt said, “If you have something that you don’t want anyone to know, maybe you shouldn’t be doing it in the first place. But if you really need that kind of privacy, the reality is that search engines – including Google – do retain this information for some time and it’s important, for example, that we are all subject in the United States to the Patriot Act and it is possible that all that information could be made available to the authorities.”



For a public figure to say “If you have something that you don’t want anyone to know, maybe you shouldn’t be doing it in the first place” is, at the most practical of levels, incredibly rash. You’re essentially extending an open invitation to reporters to publish anything about your life that they can uncover. (Ask Gary Hart.) The statement also paints Schmidt as a hypocrite. In 2005, he threw a legendary hissy fit when CNET’s Elinor Mills, in an article about privacy, published some details about his residence, his finances, and his politics that she had uncovered through Google searches. Google infamously cut off all contact with CNET for a couple of months. Schmidt didn’t seem so casual about the value of privacy when his own was at stake.

Investigating The Card Game: Consumer Lending

Frontline:

As credit card companies face rising public anger, new regulation from Washington and staggering new rates of default and bankruptcy, FRONTLINE correspondent Lowell Bergman investigates the future of the massive consumer loan industry and its impact on a fragile national economy.



In The Card Game, a follow-up to the Secret History of the Credit Card and a joint project with The New York Times, Bergman and the Times talk to industry insiders, lobbyists, politicians and consumer advocates as they square off over attempts to reform the way the industry has done business for decades.



“The card issuers could do anything they want,” Robert McKinley, CEO of CardWeb.com, tells FRONTLINE of the industry’s unchecked power over consumers. “They could change your interest rate. They could impose an annual fee. They could close your account.” High interest rates along with more and more penalty fees drove up profits for the industry, Bergman finds, as the banks followed the lead of an aggressive upstart: Providian Bank. In an exclusive interview with FRONTLINE, former Providian CEO Shailesh Mehta tells Bergman how his company successfully targeted vulnerable low-income customers whom Providian called “the unbanked.”



“They’re lower-income people-bad credits, bankrupts, young credits, no credits,” Mehta says. Providian also innovated by offering “free” credit cards that carried heavy hidden fees. “I used to use the word ‘penalty pricing’ or ‘stealth pricing,'” Mehta tells FRONTLINE. “When people make the buying decision, they don’t look at the penalty fees because they never believe they’ll be late. They never believe they’ll be over limit, right? … Our business took off. … We were making a billion dollars a year.”

The Inside Story of Wal-Mart’s Hacker Attack

Kim Zetter:

Wal-Mart was the victim of a serious security breach in 2005 and 2006 in which hackers targeted the development team in charge of the chain’s point-of-sale system and siphoned source code and other sensitive data to a computer in Eastern Europe, Wired.com has learned.


Internal documents reveal for the first time that the nation’s largest retailer was among the earliest targets of a wave of cyberattacks that went after the bank-card processing systems of brick-and-mortar stores around the United States beginning in 2005. The details of the breach, and the company’s challenges in reconstructing what happened, shed new light on the vulnerable state of retail security at the time, despite card-processing security standards that had been in place since 2001.



In response to inquiries from Wired.com, the company acknowledged the hack attack, which it calls an “internal issue.” Because no sensitive customer data was stolen, Wal-Mart had no obligation to disclose the breach publicly.


Wal-Mart had a number of security vulnerabilities at the time of the attack, according to internal security assessments seen by Wired.com, and acknowledged as genuine by Wal-Mart. For example, at least four years’ worth of customer purchasing data, including names, card numbers and expiration dates, were housed on company networks in unencrypted form. Wal-Mart says it was in the process of dramatically improving the security of its transaction data, and in 2006 began encrypting the credit card numbers and other customer information, and making other important security changes.



“Wal-Mart … really made every effort to segregate the data, to make separate networks, to encrypt it fully from start to finish through the transmission, ” says Wal-Mart’s Chief Privacy Officer Zoe Strickland. “And not just in one area but across the different uses of credit card systems.”



Wal-Mart uncovered the breach in November 2006, after a fortuitous server crash led administrators to a password-cracking tool that had been surreptitiously installed on one of its servers. Wal-Mart’s initial probe traced the intrusion to a compromised VPN account, and from there to a computer in Minsk, Belarus.

Brought to Book

Ben Fenton and Salamander Davoudi:

The new way of reading books arrived hesitantly. It exploited a novel technology, reflected changing public habits of consumption and radically altered the distribution and economics of the traditional publishing industry.



The paperback represented an intimidating revolution to the 1930s book industry. It took high literature to a far wider audience. But established publishers disdained it, fearing it would cheapen the industry and drive down profits. It might not have been – as its ancestor the pamphlet novel was in the 1840s – assailed as a threat to the “eyesight of a rising generation”, yet the reaction had much else in common with how the emergence of the electronic book is now being regarded.



At the Frankfurt Book Fair this week, the talk has been all about the impact of the e-book, with scores of sessions and seminars devoted to discussing the implications of devices such as Amazon’s Kindle and the Sony Reader. Another hot topic is Google’s digitisation of, so far, 10m books including about 9m still protected by copyright.

Flickr vs. Free Speech

Mike Arrington:

One thing I’ve learned over the years is this – screwing over your users while yelling “the lawyers made me do it!” rarely ends well. Particularly when the lawyers are just being lazy, and free speech rights are at stake.


Flickr really stepped in it this time. And they’ve sparked a free speech and copyright fascism debate that is unlikely to cool down any time soon.


Sometime last week they took down a photoshopped image of President Obama that makes him look like the Heath Ledger (Joker) character from The Dark Knight. The image was created and uploaded to Flickr by 20 year old college student Firas Alkhateeb while “bored over winter school break.” It was also later altered yet again by someone else and used to create anti-obama posters that went up in Los Angeles.



Thomas Hawk has a good overview of some of the other details, but the short version is the image was removed by Flickr sometime last week due to “due to copyright-infringement concerns.”



People are angry over the takedown. There are lots of pictures mocking President Bush on a Time Magazine cover on Flickr that haven’t been removed. And of the Heath Ledger Joker character.

On Locational Privacy, and How to Avoid Losing it Forever

EFF:

Over the next decade, systems which create and store digital records of people’s movements through public space will be woven inextricably into the fabric of everyday life. We are already starting to see such systems now, and there will be many more in the near future.



Here are some examples you might already have used or read about:

  • Monthly transit swipe-cards

  • Electronic tolling devices (FastTrak, EZpass, congestion pricing)
  • Cellphones
  • Services telling you when your friends are nearby
  • Searches on your PDA for services and businesses near your current location
  • Free Wi-Fi with ads for businesses near the network access point you’re using
  • Electronic swipe cards for doors
  • Parking meters you can call to add money to, and which send you a text message when your time is running out

These systems are marvellously innovative, and they promise benefits ranging from increased convenience to transformative new kinds of social interaction.


Unfortunately, these systems pose a dramatic threat to locational privacy.

Thinking for the Driver: The New Mercedes E250CDI

Dan Neil:

If the car senses erratic steering and rapid corrections, the telltales of fatigue, the Attention Assist will advise you to get some rest as it displays a big coffee cup icon in the instrument panel (this is my favorite ISO 9000 icon, by the way). Attention Assist is just one of a dozen or more marquee safety systems Mercedes has piled onto the E-class for 2010, and it’s clear at the outset that Mercedes is returning to safety as a transcendent brand value after years of marketing itself as the spoils of well-paying bad behavior, the glittery metal floss under Britney Spears’ untrussed derriere.



Suddenly, the E-class is, again, the car for grown-ups.



I won’t parrot the company line about the E-class being the heart and soul of the brand, except that it is. The E-class is a “business saloon,” the standard-issue Mercedes — stout, reliable, comfortable and enduring. This is the stainless-steel Rolex of cars, steadily elegant and appropriate for any occasion, and you have to admire the alacrity with which the E-class can go from being a tan airport taxi drone in Berlin to being a valet-park star in Beverly Hills.



To save you the suspense, I’ll tell you now: The new E-class is a fantastic car but for one huge, agonizing, inexcusable error that baffles me like a Rubik’s Cube the size of the Seagrams Building. More on that in a moment. For now, consider a short list of some of the more fun safety systems available on the E-class as standard or options.

An Email to Congresswoman Tammy Baldwin and Senators Russ Feingold and Herb Kohl

Dear [ ]:
I hope this message finds you well.

I am writing to express my great concern over this information. Please investigate and determine if it is true.

DoD Officials Vow Secrecy on Budget

http://federaltimes.com/index.php?S=3957786

If so, this is very disappointing and wrong.

I also would like you to investigate the amount of private jet use by elected officials (both government aircraft and those provided by campaigns and lobbyists). Dilbert has it right:

http://www.dilbert.com/strips/comic/2009-02-25/

Website and contact information: Tammy Baldwin, Russ Feingold and Herb Kohl.

A Guide To Bailout Transparency Sites

Elinore Longobardi:

It is no secret that bailout transparency is a problem.

Now that taxpayers have become financiers, we have a right to know where the money is going. In search of organizations with the curiosity and resources to help figure that out, we trolled the Internet for good, easily available bailout information and came up with several sites worth looking at.

You can get charts describing the allocation of bailout money from a variety of sources. Some are easier to find than others, and we’ll leave it up to the reader to figure out what it means that the WSJ has a quick link for the Super Bowl but not the bailout.

But even after you find them, charts will only get you so far.

If you are looking to understand the big picture, you should go first to organizations that focus specifically on tracking the bailout. Not only do they piece together information from a variety of sources, saving you the trouble, but a few also do their own snooping around.

A good place to start is Open the Government, an organization devoted to greater government transparency in general, and with a specific page on the bailout. The page is a good launching pad because it compiles a lot of information—from government organizations, news outlets and watchdogs—as well as providing a calendar of relevant dates. In the spirit of common cause, Open the Government also links to other bailout watchdog groups.

I Am Here: One Man’s Experiment With the Location-Aware Lifestyle

MAthew Honan:

I’m baffled by WhosHere. And I’m no newbie. I built my first Web page in 1994, wrote my first blog entry in 1999, and sent my first tweet in October 2006. My user number on Yahoo’s event site, Upcoming.org: 14. I love tinkering with new gadgets and diving into new applications. But WhosHere had me stumped. It’s an iPhone app that knows where you are, shows you other users nearby, and lets you chat with them. Once it was installed and running, I drew a blank. What was I going to do with this thing?


So I asked for some help. I started messaging random people within a mile of my location (37.781641 °N, 122.393835 °W), asking what they used WhosHere for.