Delight Your Customers

Perhaps it is a sign of the times. Air travel, but for private jets that the very rich and our politicians use, rarely involves "delighting customers". Happily, I can report an exception to this "rule". While on travel recently, I visited the tourist class lavatory, only to find this flower gracing the cammode. Props to the United Airlines employee who took the time to add a smile to my face on that journey. More, please! Posted by James Zellmer at December 12, 2008 9:17 PM | Subscribe to this site via RSS:
Posted to Business | Culture | Gardening | Photography | Travel