The “Truth About J.D. Power’s IQS”

Michael Karesh:

If you compare the rankings based on production quality alone, the brands’ relative positions change dramatically. BMW bounds 24 places to third; Buick jumps 14 to eighth; MINI ascends 13 to 16th; Mercedes-Benz climbs nine also to 16th; Subaru also gains nine to 19th. At the same time, Dodge drops eight to 27th; GMC plummets 13 rungs to 22nd; Nissan plunges ten, also to 22nd. Eight others change position by at least five slots. These include Chrysler, which shares many models with Dodge yet moves up five places, to fifth. Out of 37 brands, 16 rankings are heavily affected by the inclusion of design quality.