Losing Control of Your PC (Dell, this time), continued

May 31, ’05 12:00 AM
Author Jim Zellmer Categories Electronic Rights

Art Wolinsky:

Wait a minute… Let me see if I have this right. You installed Dell Support on my computer and then tell me that if I don’t want the upgrade, I’m going to have to pay you help me get off what you put on?
After some discussion, it is absolutely clear that is the case with “no exceptions”. Any software support I need, no matter what the nature of that support, I am going to have to pay for.

Similar to Microsoft charging for anti-virus software…

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