Bedbugs Bounce Back

Meredith May:

Walter has stopped hugging his friends. He is throwing out his clothes and furniture, and he rarely comes out of his Tenderloin hotel room anymore.

He’s not suicidal, but darn near. He has bedbugs.

Nearly eradicated in the United States 50 years ago, resistant strains of “super” bedbugs are infesting mattresses at an alarming rate. In what’s being touted as the biggest mystery in entomology, all 50 states are reporting outbreaks of the blood-sucking nocturnal critters.

Pest control companies nationwide reported a 71 percent increase in bedbug calls between 2000 and 2005. Left alone, a few bedbugs can create a colony of thousands within weeks.

“We never treated bedbugs until 2002. Now we have a dedicated bedbug crew working on this every day,” said Luis Agurto, president of Pestec in San Francisco.

Agurto’s arsenal includes a vacuum, steam heat to cook the bedbug eggs and targeted spraying of insecticides. It takes three, eight-hour visits and about $500 to $750 to exterminate one room. A whole house would cost closer to $5,000.

Comical Cingular (AT&T)

Where to begin?

Prior to a recent Asia trip, I needed to obtain a SIM Card for my old Cingular (AT&T) phone that would work while on travel. (I now use a Verizon phone due to our experience with Cingular’s poor network coverage – dropped calls on John Nolen Drive, for example).

I called Cingular and explained my requirements: a prepaid SIM Card that would work for 30 days while on travel overseas. The telesales representative explained their different services, including data, worldwide calling and various monthly minute plans.

I provided my credit to close the transaction and a few days later, the Cingular SIM card arrived. I also requested the codes to “unlock” my old phone. Unfortunately, despite our prior long term Cingular arrangement, they insisted that I had to use the phone for 90 days before they would provide the unlock keys. This would prove to be a problem when I found that the SIM card Cingular sold me did not, in fact, work internationally.

Fortunately, a friend let me use an old phone, which would accept any SIM Card – easily purchased in most countries.

I called Cingular upon my return to express my disappointment. Farrah in Halifax was as helpful as could be expected, given their organization. She phoned their “sales” department to see if I could obtain a refund. The “sales” person told her that they “don’t sell SIM Cards”! I mentioned that while I’m unhappy with Cingular, I’m glad she had that experience with sales, particularly while I was on the line.

Bottom line: If you are looking for a world phone, look elsewhere. I’ve heard good things about T-mobile, though your mileage may vary.