![](\"http:\/\/www.zmetro.com\/photos\/2007\/04\/cingular.jpg\")
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Where to begin?<\/p>\n
Prior to a recent Asia trip, I needed to obtain a SIM Card<\/a> for my old Cingular (AT&T) phone that would work while on travel. (I now use a Verizon phone due to our experience with Cingular’s poor network coverage – dropped calls on John Nolen Drive, for example).<\/p>\n I called Cingular<\/a> and explained my requirements: a prepaid SIM Card that would work for 30 days while on travel overseas. The telesales representative explained their different services, including data, worldwide calling and various monthly minute plans.<\/p>\n I provided my credit to close the transaction and a few days later, the Cingular SIM card arrived. I also requested the codes to “unlock<\/a>” my old phone. Unfortunately, despite our prior long term Cingular arrangement, they insisted that I had to use the phone for 90 days before they would provide the unlock keys. This would prove to be a problem when I found that the SIM card Cingular sold me did not, in fact, work internationally.<\/p>\n Fortunately, a friend let me use an old phone, which would accept any SIM Card – easily purchased in most countries. <\/p>\n I called Cingular upon my return to express my disappointment. Farrah in Halifax was as helpful as could be expected, given their organization. She phoned their “sales” department to see if I could obtain a refund. The “sales” person told her that they “don’t sell SIM Cards”! I mentioned that while I’m unhappy with Cingular, I’m glad she had that experience with sales, particularly while I was on the line.<\/p>\n Bottom line: If you are looking for a world phone, look elsewhere. I’ve heard good things about T-mobile, though your mileage may vary.<\/p>\n","protected":false},"excerpt":{"rendered":" Where to begin?<\/p>\n Prior to a recent Asia trip, I needed to obtain a SIM Card<\/a> for my old Cingular (AT&T) phone that would work while on travel. (I now use a Verizon phone due to our experience with Cingular’s poor network coverage – dropped calls on John Nolen Drive, for example).<\/p>\n<\/p>\n