March 2005
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Day March 2, 2005

Customer Service 101 – Midwest Airlines

I hope Milwaukee based Midwest Airlines continues to survive the industry’s turmoil. They do provide great service (and actually respond to email, what a concept….).

Ward Churchill’s UW Whitewater Visit

Links to coverage of Churchill’s talk last night

March Madness: WIAA Boys Basketball Tournament

Pearl and Nick (www.wishoops.net) have started their WIAA Boys Basketball tournament coverage with some predictions. Check it out.

Charter Cable: Loses 83,000 Subscribers & 340M

Paul Allen’s Charter Communications released their most recent quarterly results today.

Choicepoint’s Chief Information Security Officer on Their “Hack”

Bruce Schneier on the recent choicepoint fiasco (and the company’s spin).